From our partners at Pinnacol
Colorado restaurants were already struggling under the weight of minimum wage changes and other challenges in 2020. But the COVID-19 pandemic has pushed some to the brink.
To adapt, many restaurants are pivoting their operations by introducing or expanding delivery services to keep workers employed and customers served. That means employees who previously performed other tasks are taking on delivery roles.
Here are a few ways you can protect your new delivery drivers:
1. Make sure they are qualified to drive.
Take these steps before allowing an employee to drive (either a company vehicle or personal vehicle):
2. Remind them to keep the phone away.
Drivers should never be texting and should avoid talking, even in hands-free mode. Don't contribute to the problem by contacting your drivers while they are out, and make clear that you don't expect them to return your call until they can do so safely.
3. Hold a daily safety briefing.
A short check in every day will keep safety top of mind.
4. Set guidelines for safely interacting with customers.
Here are some ways to make the delivery itself safe.
5. Check your employee's vehicle.
Assuming you have already checked your employees' driving records, you need to turn your attention to their cars. Give your employees a checklist for ensuring their vehicle is ready:
6. Implement special COVID-19 cleanliness standards.
Running a restaurant, you know how to keep things clean. But hygiene is more important now than ever.
7. Double-check insurance requirements.
If an employee gets in an accident when they are driving on the clock, you could be liable— even if they are driving their own cars. If you have any questions about how it could affect your worker's compensation, please contact us at firstname.lastname@example.org.
Today's uncertain business climate has brought out an all-hands-on-deck spirit that encourages new roles and increased teamwork in Colorado restaurants. By giving your new delivery drivers adequate safety information, you can breathe easier as they head out on the streets.
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